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Case Study

Electronic Signature Project for the Latvian Government

Diatom Enterprises participated as a subcontractor for Microsoft Latvia in the development of an Electronic Signature system for the Latvian Government. 

The project enables individuals and companies across Latvia to securely create, sign, verify, and archive electronic documents, supporting digital public services and online identification.

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Industry
Government / Public Sector
Location
Latvia
Timeline
2006

Project Overview

The Electronic Signature project was developed to provide a secure and legally compliant way for individuals and businesses to use electronic signatures when interacting with government institutions and digital services.
The public launch of the service took place in September 2006.

The solution is based on smart card technology and electronic certificates that verify identity and enable secure document signing, authentication, and archiving. The system supports both private individuals and companies, allowing them to use electronic signatures for public services, self-service portals, and online banking.

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Key Features and Capabilities

For Individuals

The service for individuals is based on a smart card containing electronic certificates that verify personal identity.

Electronic signatures can be used for:
  •  Submitting documents to public authorities
  •  Secure identification in self-service systems
  •  Authentication in internet banking and online services

For Companies

Certification services for companies are also based on smart cards with electronic certificates that confirm:
  •  Company identity
  •  Relationship between the individual and the company

The system enables businesses to:
  •  Use electronic signatures internally
  •  Provide secure services to their customers
  •  Support advanced certification and identity services

Security and Compliance
  •  100% secure environment for electronic document creation and signing
  •  Verification and archiving of signed documents
  •  High level of trust for government and enterprise use

Business Impact

The electronic signature solution supports digital transformation across the public and private sectors by:
  •  Reducing paper usage and printer consumables
  •  Lowering operational costs through standardized digital workflows
  •  Improving efficiency and process transparency
  •  Increasing customer satisfaction through faster and simpler procedures

At the time of implementation:
  •  Approximately 4,000 ICT companies operated in Latvia
  •  ICT sector accounted for around 12% of the national GDP
  •  8 major government institutions accepted electronically signed documents or used electronic signatures in online services

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