Zoho CRM Expert
COMPANY OVERVIEW:
Founded in 2004, Diatom Enterprises is a software development company that combines strategic thinking with a passion for technology to advance our client’s purpose. We bring together a diverse team of creative and technical professionals who partner with our clients to create their digital strategies. It’s our people-first approach that drives us to win awards, work with prestigious clients, and break ground with exciting technology.
Currently, we are looking for a Zoho CRM Expert to join our team.
NB! Only candidates selected for interviewing will be contacted.
PROJECT DESCRIPTION:
- Our client is at the forefront of educational technology, dedicated to transforming the learning experience for students in Latvia and beyond. The innovative platform leverages data-driven insights to enhance educational outcomes;
- The project’s leading technologies are Zoho CRM and Zoho Analytics;
- Project tools and processes are common to agile development teams (Jira, GitHub, Slack).
APPLY FOR THIS JOB IF YOU HAVE:
- Proven experience in setting up and customizing Zoho CRM;
- Strong expertise in Zoho Analytics, including report creation and data visualization;
- Excellent understanding of CRM best practices and process optimization;
- Experience with workflow automation and custom functions in Zoho CRM;
- Strong analytical skills with the ability to interpret data and provide actionable insights;
- Familiarity with the EdTech industry and educational data is an advantage;
- English must be Upper-Intermediate or higher;
- An opportunity to work in the Latvian timezone or near (GMT ’till GMT+4).
WHAT YOU’LL BE DOING:
- Configure and customize Zoho CRM to meet the specific needs of our EdTech platform;
- Develop and implement CRM workflows, automation, and custom functions to streamline business processes;
- Ensure data integrity and accuracy within the CRM system;
- Analyze current business processes and identify areas for improvement;
- Implement best practices for CRM usage and process optimization;
- Utilize Zoho Analytics to create detailed reports and dashboards;
- Provide insights and recommendations based on data analysis to support decision-making;
- Provide ongoing support and troubleshooting for CRM-related issues;
- Stay up-to-date with the latest features and updates in Zoho CRM and Zoho Analytics.
WHY YOU’LL LIKE THE JOB:
- Compensation of up to 30,00 EUR/h (B2B), which can be negotiated if your experience exceeds our expectations;
- Remote, hybrid, or on-site full-time position with flexible work hours;
- Management that is highly involved in your professional development;
- Proactive colleagues with great industry experience;
- Compensated online courses;
- Company-covered health insurance after 6 months in the company, a Domina Shopping discount card, and complimentary snacks and meals in the office (Latvian employees only);
- Relocation based on availability.
Diatom is proud to be an equal-opportunity employer. We are committed to building a team that represents and respects diverse backgrounds, perspectives, and skill sets. All qualified candidates that share Diatom’s core values are strongly encouraged to apply.
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