Zoho CRM Expert


terminal_lineCOMPANY OVERVIEW:

Founded in 2004, Diatom Enterprises is a software development company that combines strategic thinking with a passion for technology to advance our client’s purpose. We bring together a diverse team of creative and technical professionals who partner with our clients to create their digital strategies. It’s our people-first approach that drives us to win awards, work with prestigious clients, and break ground with exciting technology.

Currently, we are looking for a Zoho CRM Expert to join our team.

NB! Only candidates selected for interviewing will be contacted.


  • Our client is at the forefront of educational technology, dedicated to transforming the learning experience for students in Latvia and beyond. The innovative platform leverages data-driven insights to enhance educational outcomes;
  • The project’s leading technologies are Zoho CRM and Zoho Analytics;
  • Project tools and processes are common to agile development teams (Jira, GitHub, Slack).


  • Proven experience in setting up and customizing Zoho CRM;
  • Strong expertise in Zoho Analytics, including report creation and data visualization;
  • Excellent understanding of CRM best practices and process optimization;
  • Experience with workflow automation and custom functions in Zoho CRM;
  • Strong analytical skills with the ability to interpret data and provide actionable insights;
  • Familiarity with the EdTech industry and educational data is an advantage;
  • English must be Upper-Intermediate or higher;
  • An opportunity to work in the Latvian timezone or near (GMT ’till GMT+4).

terminal_lineWHAT YOU’LL BE DOING:

  • Configure and customize Zoho CRM to meet the specific needs of our EdTech platform;
  • Develop and implement CRM workflows, automation, and custom functions to streamline business processes;
  • Ensure data integrity and accuracy within the CRM system;
  • Analyze current business processes and identify areas for improvement;
  • Implement best practices for CRM usage and process optimization;
  • Utilize Zoho Analytics to create detailed reports and dashboards;
  • Provide insights and recommendations based on data analysis to support decision-making;
  • Provide ongoing support and troubleshooting for CRM-related issues;
  • Stay up-to-date with the latest features and updates in Zoho CRM and Zoho Analytics.

terminal_lineWHY YOU’LL LIKE THE JOB:

  • Compensation of up to 30,00 EUR/h (B2B), which can be negotiated if your experience exceeds our expectations;
  • Remote, hybrid, or on-site full-time position with flexible work hours;
  • Management that is highly involved in your professional development;
  • Proactive colleagues with great industry experience;
  • Compensated online courses;
  • Company-covered health insurance after 6 months in the company, a Domina Shopping discount card, and complimentary snacks and meals in the office (Latvian employees only);
  • Relocation based on availability.

Diatom is proud to be an equal-opportunity employer. We are committed to building a team that represents and respects diverse backgrounds, perspectives, and skill sets. All qualified candidates that share Diatom’s core values are strongly encouraged to apply.

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To apply to this position,
Please send your CV to job@diatomenterprises.com.
We will contact suitable candidates and will invite them for an interview.
Thank you!